Privacy Policy

Who We Are

AR Mobiles is an independent authorised reseller of O2 Telefonica UK. We are not the official O2 website.

Registered name: AR Mobiles Ltd
Company No.: 15200656 (Private Limited Company, registered in England & Wales)
Trading address: 855b High Road Leyton, London, England, E10 7AA
Contact: info@armobile.shop · 0330 059 7100

What Information We Collect

We only collect information that is necessary:

• Contact details — name, email, phone number (when provided via our enquiry form)
• Enquiry information — what you have asked about
• Website usage data — pages visited, browser type (via cookies — see our Cookie Policy)
• In-store information — details needed to process a contract or upgrade through O2's systems

How We Use Your Information

We use your data to respond to enquiries, process contracts or upgrades on your behalf, improve our website, and comply with legal obligations. We do not sell your personal data.

Legal Basis (UK GDPR)

• Contract performance — processing needed to carry out a requested service
• Legitimate interests — general business communications
• Consent — marketing communications (withdrawable at any time)
• Legal obligation — where required by law

Who We Share Data With

• O2 Telefonica UK — to process contracts and upgrades on your behalf
• Google Analytics / Google Ads — anonymised data only (with your cookie consent)
• Legal authorities — only if required by law

We never sell your personal data to third parties.

Google Ads & Advertising Cookies

We run Google Ads to promote AR Mobiles. If you accept advertising cookies, Google may use data collected via cookies on this site to show you relevant adverts. We implement Google Consent Mode v2 so no advertising cookies fire until you give consent. Manage your Google ad preferences at adssettings.google.com.

Your Rights (UK GDPR)

You have the right to access, correct, delete, or object to how we use your data. Email info@armobile.shop to exercise any right. We respond within 30 days.

Complaints

You can complain to the ICO at ico.org.uk. We would appreciate the chance to resolve things directly first.